I have some bad news. If you purchased a Groupon from Weekly Cinema, you will want to read what is on their web-site:
“The future of Weekly Cinema is under review. While this review is being performed, we are not able to process or redeem movie ticket coupons. We are working with our deal site partners to achieve a refund for the unused movie tickets and promo codes in your Weekly Cinema account in an amount not to exceed the price you paid for each of the unused movie ticket coupons.”
On a positive note, I was incredibly impressed with Groupon when I called them to get a refund this morning. They offered to put the amount back on my card or as a credit in my account. They get an A+ in my book for their positive attitude in handling a situation that clearly was not their fault.
Email Groupon at support@groupon.com or call 1 (877) 788-7858 (during normal business hours, central time) to ask for your refund. And remember–this wasn’t their fault!
Groupon has excellent customer service and they were quick to reply to my email. Thanks for letting us know about this situation.